We want you to know that when you use our organisation you can trust us with your information. We are determined to do nothing that would infringe your rights or undermine your trust. This Privacy Notice describes the information we collect about you, how it is used and shared, and your rights regarding it.
W5 (WhoWhatWhereWhenWhy Limited) is registered with the Information Commissioner’s Office (ICO) as a Data Controller for the personal data that we hold and process. Our registered address is 2 Queens Quay Belfast BT3 9QQ and our registration numbers are Z8120847 & Z8120878. Our Data Protection Lead can be contacted at data@w5online.co.uk .
All the information that we hold about you is provided to us by yourself when you seek to use our services. We will tell you why we need the information and how we will use it.
Examples of Legitimate Interests:
Our lawful basis is consent of the data subject or performance of a contract with the data subject or to take steps to enter a contract and our legitimate interest is processing for direct marketing purposes.
We do not use automated decision-making in the processing of your personal data.
We collect and process both personal data and special categories of personal data as defined in the GDPR. This includes:
Customer data
We transfer personal data to the following third countries or international organisations using the identified safeguards because of email marketing purposes.
We use MailChimp for email marketing. MailChimp’s servers are located in the United States. Their privacy policy can be found at https://mailchimp.com/legal/pr...
We have satisfied ourselves that such transferred data is fully protected and safeguarded as required by the General Data Protection Regulation.
Retention
We retain your personal data while you remain a customer or client as per our Retention and Disposal Policy. This policy details how long we hold data for and how we dispose of it when it no longer needs to be held. We will delete or anonymise your information at your request unless:
The General Data Protection Regulation gives you specific rights around your personal data. For example, you have to be informed about the information we hold and what we use it for, you can ask for a copy of the personal information we hold about you, you can ask us to correct any inaccuracies with the personal data we hold, you can ask us to stop sending you direct mail, or emails, or in some circumstances ask us to stop processing your details. Finally, if we do something irregular or improper with your personal data you can seek compensation for any distress you are caused or loss you have incurred. You can find out more information from the ICO’s website http://ico.org.uk/for_the_public/personal_information and this is the organisation that you can complain to if you are unhappy with how we deal with you.
You may request access to, correction of, or a copy of your information by contacting us at data@w5online.co.uk .
You may opt out of receiving emails and other messages from our organisation by following the instructions in those messages.
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We will occasionally update our Privacy Notice. When we make significant changes relevant to you, we will notify you of these. We will also publish the updated Notice on our website.