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    Plan Your Visit

    W5 is a friendly organisation and we have endeavoured to provide disability access for ALL visitors. We provide a loop system at our ticket desk and in the Lecture Theatre - please ask for details.

    Venue Facilities

    • Accessible toilets with emergency alarms
    • Accessible lifts
    • Adult changing facility and hoist (own sling required)
    • FM hearing loop system at ticket desk & in lecture theatre
    • Evacuation chairs and refuge points
    • Adjustments for wheelchair access - ticket desk and gift shop with low level counter, removable chairs in lecture theatre
    • General adjustments as required by visitors
    • First-aid room
    • Assistance dogs welcomed and water provided
    • Disabled parking spaces (within the Odyssey site car park)

    Wheelchair Access

    W5 have toilets located on each floor which are fully accessible for visitors who use wheelchairs. We have lifts to all levels and our stafff are fully trained to provide additional assistance during your visit. Our exhibits are designed to be multi-sensory, offering an exciting and interactive experience for a wide range of visitors.

    JAM Card

    W5 is now a JAM Card friendly site. JAM Card lets people with a learning difficulty, Autism or Aspergers tell others they need ‘Just A Minute’ discreetly and easily.

    Find out more about JAM Card here.

    Contact Us

    For further information, contact our Bookings Team on 02890 467700.

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