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2 Queens Quay,
BT3 9QQ,
Northern Ireland
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Opening Hours

Open today 10:00am to 6:00pm
Monday - Sunday - Seasonal Opening Hours Apply
Last admission 2 hours before closing


Are lockers available?

Yes. Lockers are available for public use (for example storage of coats or lunches) on the ground floor and operate with £1.00 coin, which is returned when the locker is opened. There is also a "Buggy Park" where you can leave your buggy while you enjoy the floors.

Do you cater for people with special needs?

Yes. W5 is a friendly organisation and we have endeavoured to provide disability access for ALL visitors. We provide a loop system at our ticket desk and in the Lecture Theatre - please ask for details. W5 have toilets located on each floor which are fully accessible for visitors who use wheelchairs. Our exhibits are designed to be multi-sensory, offering an exciting and interactive experience for a wide range of visitors.

Are refreshments available?

Yes. W5's Coffee Lab is open daily and offers a range of tea, coffee and soft drinks. If you're feeling peckish, a daily selection of soups, fresh sandwiches, salads, and snacks are also available.

Membership FAQs

When can I purchase my Membership?

Our Membership portal is launching soon.

If you’re a W5 member, you’ll soon be able to pre-book your visits to W5 via our dedicated membership portal. If your membership has lapsed, you’ll also be able to purchase a new membership on our website.

For now, sit tight as we put the final touches to our membership portal. We’ll be in touch soon with important information around how you can use the new system. In the meantime, we’ve reserved dedicated capacity for member walk ups to ensure that you can come down and enjoy W5.

Will my Season Pass be extended?

If you were an annual paid member when we closed our doors in March 2020, your membership has been extended to reflect the number of months you had remaining on your pass.

I'm a member, how do I book my visit?

When the new portal launches, members will be required to pre-book their visits. Until then, current members can continue to access W5 by arriving directly to our ticketing desk.