• All Ages
  • Additional £10 per child and £5 per adult and booked via 'Upgrades' page
  • Lecture Theatre, Level 5
  • Various times throughout the day
  • 25th Nov 2023 - 23rd Dec 2023
  • Seasonal Event
Book Tickets

Magical theatre show for all the family

It seems our robot elves have convinced Santa that he needs to modernise his operations, completely upgrade his equipment and take a more technological approach to present delivery this Christmas.

What could possibly go wrong with that?

Well, you can find out this Christmas in a new, and very different, Santa experience for all the family! This live action family friendly show features Santa, big screen animation, robots, high adventure, and ultimately a healthy sprinkling of Christmas magic. And (if Santa can save the day) a present for every paying child in the audience!

Please note: This is an add-on experience. Tickets are priced at £10 per child and £5 per adult. Capacity is limited. Ticket price includes show and a gift for each paying child. Pre-booking is essential.

Show runs on selected dates from 25 November to 23 December 2023.

Please ensure that you have selected your time slot for Santa and the Great Christmas Upgrade when booking your general admission tickets.

Approximate run time: 40 minutes.

Show Dates and Times:

Santa and the Great Christmas Upgrade will run at 11am, 12:15pm, 2pm, 3:15pm, 4:30pm on the following dates.


  • Saturday 25 & Sunday 26


  • Saturday 2 & Sunday 3
  • Saturday 9 & Sunday 10
  • Saturday 16 & Sunday 17
  • Saturday 23
Please note: Santa and the Great Christmas Upgrade will run at 2pm, 3:15pm, 4:30pm, 5:45pm and 7pm on the following dates.


  • Monday 18 - Friday 22

Check out Santa and the Great Christmas Upgrade in action